Important Information - please read.


Thank you for booking your holiday with Kenwood Travel, specialists to Florida, Caribbean and beyond.

We would remind you that you must have adequate travel insurance for you holiday.  If you do not yet have cover, we can offer a range of policies to meet your needs at very competitive rates.

Please advise us of any disability or special needs, of passengers travelling, if you have not done so already.

At the bottom of your confirmation you will find the date by which the balance of your holiday must be paid.  Please note that the airline will cancel your reservation if payment is not yet received at the correct time and that no reminder will be sent.  Please note that there will be a 2% credit card charge, for balances paid by a credit card.  There will be no charge made for balances paid by debit, switch, solo or posting a cheque.

Your tickets and travel documents will be sent to you two weeks prior to departure.

Visas

US VISA AND PASSPORT

Under the US Visa Waiver Programme, many British Citizens holding a UK Passport do not require a US visa providing: -

· Duration of stay is not more than 90 days and the traveller holds a valid ticket for their onward or return journey.

· Passport is valid for at least 90 days from the date of entry into the US

· Travel is for business, tourism or transit only.

· Traveller is not a journalist on assignment or an individual seeking gainful employment.

· Traveller has never been arrested (even if the arrest did not lead to a conviction) and has not been convicted of a crime.

· Traveller has not been refused entry into or deported from the US and has not previously violated the terms of admission under the Visa Waiver Programme.

· Traveller is in possession of a machine-readable passport. All children and infants must also have their own machine-readable passports.

· Traveller completes and presents an I-94 W form to the US Customs and Border Protection at the first point of entry into the US (these forms are available at check in or on the aircraft) and otherwise be eligible for a visa.

British Subjects (i.e. not British Citizens) are not eligible to travel visa- free under the Visa Waiver Programme and require a visa to enter the United States.
If you do not meet the above requirements, and need to apply for a visa, you may contact the US Embassy on 09055 444 546,for an appointment as far ahead as possible. You may also visit their website www.usembassy.org.uk.

Special Assistance

PASSENGER MOBILITY AT THE AIRPORT
Our Special Assistance co-ordinators will be happy to arrange for a Virgin Atlantic representative to assist you at both your departing and arriving airports.

If you are connecting with another airline, we will provide assistance to that airline's check in counters.

Or, if you are connecting from another airline to a Virgin Atlantic flight, they will provide assistance to our check in counters.

PASSENGER MOBILITY ONBOARD
All Virgin Atlantic aircraft have an onboard wheelchair specially designed to fit the aircraft aisles and transport passengers to and from their seats before, during and after flights.

We ensure priority boarding for passengers requiring assistance and the vast majority of our seats are designed with lifting armrests to enable a simple transfer between wheelchair and seat.

You will be transferred to this wheelchair as you enter the plane and your own chair will be stored during the flight.

Bulkhead seats may offer more room and if you require one of these for medical reasons this will be assigned at check in.

AIRLINE LUGGAGE ALLOWANCE
As your luggage allowance varies with each carrier, we ask that you please look at your airline tickets when you receive them, as they will state the exact amount allowed.  If in doubt, please feel free to ask our sales consultants or check directly with the airline.